The Software class data reported by SysInfo™ is derived primarily from the native Operating System's software registry. On Linux, RPM is used, on Solaris the pkg database is used, and so on. Unfortunately when some software products are installed, they do not register with the OS software registry and thus are not normally reported by SysInfo™.

To address this, SysInfo™ contains rules to discover and report on specific, major software products. The list of these specific products is located in the next section.